Privacy Policy

Privacy Policy

Introduction

Welcome to https://wet-carpet-drying-fort-collins-co.ecojohns.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers. By using our services, you agree to the terms outlined here, which align with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms accessed from our site, as they have their own privacy policies governing data collection and use.

Processing Activities

Your interactions with us may involve the following data processing activities:

  1. Account Creation: When you sign up for an account, we collect your name, contact details, and unique identifiers.
  2. Transactions: We process payment information, including card details, when you make a purchase from our online store.
  3. Communication: By engaging with us through emails, calls, or messages, you provide personal data that we use to respond to your inquiries.
  4. Location Data: Our services may access your location to provide tailored local services.
  5. Feedback and Reviews: We encourage user feedback and reviews, which help us improve, and these interactions may include personal information.
  6. Social Media Integration: If you choose to connect our services with social media accounts, we will collect data from those platforms.
  7. Product Interactions: We track your engagement with our products, including the items you view or purchase.

Personal Data Collection

We collect several types of personal information, including:

  • Account Information: User names, email addresses, and passwords (hashed and encrypted).
  • Payment Details: Credit card numbers, expiration dates, and billing addresses for secure transactions.
  • Financial Records: Transaction history may be stored to comply with financial regulations.
  • Purchase Data: Items purchased, quantities, and associated prices.
  • Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Information: GPS coordinates when you opt-in for location services.
  • Feedback and Reviews: Comments, ratings, and personal details shared in user-generated content.
  • Social Media Data: Profile information from social media platforms when linked to our service.
  • Product Preferences: Data on products viewed, liked, or purchased to personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for website functionality and user navigation.
  • Preference Cookies: Remembering user preferences to provide customized experiences.
  • Analytics Cookies: Tracking website usage to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained as long as necessary for the purpose it was collected, or until you request its deletion.
  • Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is a top priority:

  • We use encryption for data in transit and at rest to safeguard against unauthorized access.
  • Our third-party service providers adhere to strict security standards to ensure the protection of data.
  • Regular security audits and updates are conducted to maintain robust defense mechanisms.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data, please reach out to us so that we can take appropriate action.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access and rectification of your data
  • Erasure or deletion of your information
  • Restriction or object to the processing of your data
  • Right to data portability
  • Right to withdraw consent at any time
  • Right not to be subject to automated decision-making (in some cases)

To exercise these rights, please contact our Data Privacy Team, and we will respond in accordance with applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately after publishing. We encourage you to review this page periodically for any updates.

Contact Information

For any questions related to privacy, data management, unsubscribing from communications, or requesting a copy of this Policy, please contact us:

We value your trust in our company and are dedicated to maintaining the highest standards of data protection.